Identified - We have identified an issue impacting rostering for HMH solutions and Administrators are unable to roster. We are working to resolve this issue as quickly as possible, and updates will be provided here when information becomes available. Thank you for your patience during this disruption. Jul 18, 2025 - 15:38 EDT
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Identified - We have identified an issue impacting the HMH Rostering Service and Administrators are unable to roster. If you are only using the legacy NWEA rostering service, MARC file or manual rostering is available.We are working to resolve this issue as quickly as possible, and updates will be provided here when information becomes available. Thank you for your patience during this disruption. Jul 18, 2025 - 12:42 PDT
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We are aware that Raptor users are currently experiencing a service interruption. Raptor Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. If your district uses the Raptor system for Emergency Management initiation, response and recovery, please plan to use alternative methods until resolution is reached. We will be providing our next update as soon as possible. Regards, The Raptor Team
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HMH Rostering Service Interruption
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