Mt. Vernon Technology

Maint

WebEx

Engineering is investigating an issue affecting Webex Contact Center agents in the US and ANZ regions, where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App. We are working towards service restoration and apologize for any inconvenience.

Last update on Jul 16, 2026 3:57 AM